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Dynamics 365 Sales, Service, & Marketing

Microsoft Dynamics 365 CRM

Customer Relationship Management (CRM) systems help manage all the touchpoints you have with your customers and potential customers. From marketing, sales, services, projects and even to accounting and production and shipping operations - your customers expect you to know them.

Not only should your employees be able to see all the interactions with your organization, but customers also want you to truly know them as individuals - their likes and dislikes, so you can take actions that encourage customer loyalty.

Having one complete view of the relationship is why Microsoft CRM has evolved into Microsoft Dynamics 365.  The modules shown below form a platform that provide a complete view of the customer engagement, regardless of what point the customer is at in their journey with you. 

The Dynamics 365 platform works for your users because it is totally integrated with tools your users already know: Word, Outlook, Excel and reporting and AI tools that are part of the Microsoft core. 
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Microsoft Dynamics 365 Platform Core

Microsoft Dynamics 365 for Sales
Dynamics 365 Sales 

Dynamics 365 Project Service Automation
​Dynamics 365 Project Service Automation

Microsoft Dynamics 365 Customer Service
​  Dynamics 365 Customer Service

Dynamics 365 for Field Service
Dynamics 365 Field Service

Dynamics 365 Talent
Dynamics 365 Talent

Microsoft Dynamics 365 Business Central
​Dynamics 365 Business Central

Dynamics 365 Marketing
​Dynamics 365 Marketing

Microsoft Dynamics 365 Platform Extension

PowerApps
​PowerApps

PowerBI
​Power BI

Dynamics 365 insights
Dynamics AI

Dynamics 365 Project Service Automation
​Azure IOT

PowerAutomate
 PowerAutomate

Dataverse
​ Common Data Service

Bing Maps
​  Bing Maps

Dynamics 365 PowerApps Portals
​Portal for Dynamics 365

 

Microsoft Office 365 - Deep Productivity Integration with Dynamics 365

On the Go Productivity with Dynamics 365

Productivity with Dynamics 365
Reimagine Productivity

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  • Home
  • Services
    • CRM Implementations
    • Dynamics CRM Rescue
    • Dynamics CRM Support
    • Dynamics CRM Reporting
    • CRM Manager
    • Formstack and Dynamics
  • Solutions
    • Dynamics 365 Sales, Service & Marketing
    • Marketing Automation
    • Dynamics for Hospice
    • Dynamics 365 Quality Assurance
    • Dynamics 365 Fundraising and Engagement
    • Dynamics Power Platform
  • Resources
    • Dynamics CRM Coaching
    • Dynamics CRM Blog
    • Videos
    • Guides & Ebooks
    • Dynamics CRM Quiz
  • Why InfoGrow
    • Our Approach
    • Our Pledge
    • Our Story
    • Careers
    • Our Clients
    • Alliances
  • Business Partners
  • Contact Us
  • Schedule FREE Review
  • New Hire Documents