There are three types of Dynamics CRM system failures. Which one describes your situation?

Complete CRM Failure

CRM Doesn't Meet Expectations

  • Sales and service processes are even more cumbersome than before CRM
  • You still don’t have full visibility into your sales pipeline
  • You still don’t have a 360-degree view of your customers

CRM Has Untapped Potential

  • Not integrated with accounting, ERP or line-of-business software
  • Lacks mobile capabilities with Dynamics 365 for Mobile or PowerApps
  • Needs better workflows for smoother approval and collaboration processes

Notice what we didn't mention? 
​Picking the wrong CRM system.

  1. ​Very seldom do CRM projects fail because the wrong CRM software was selected. Especially when that software is Microsoft Dynamics 365, one of the most modern and versatile CRM solutions on the market today.

  2. ​Companies spend a disproportionate amount of their time evaluating different CRM software applications, when they should be putting equal or greater weight on the background and skills of their CRM implementation partner.
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  3. Implementing a CRM system is not an IT project – and should NOT be led by the IT department or an IT Solutions Provider. CRM systems are unique -- because sales, marketing and customer service processes are unique. ​​

Ready for real results from your CRM system?

Every day, we talk to companies who have bought Dynamics 365 CRM to:

  • Accelerate sales
  • Cut sales costs
  • Better manage leads 
  • Align the sales and marketing teams
  • Improve customer service
  • Automate sales and marketing processes

But despite investing significant time and resources into the CRM project, the results just aren't there. It's not the software that's the problem. Dynamics 365 CRM is one of the best CRM solutions on the market today!

The problem is that CRM is not being fully leveraged - so you're paying for a tool that's not helping you achieve your business goals.

In our 20+ years of CRM consulting, we've seen this happen far too often. We understand how to get to the root of the problem and how to get your sales, marketing, and service processes back on track so you get the results you expect - and deserve. 

Don't settle for less than you deserve. 

An underutilized CRM system: 
  • Wastes time and money
  • Frustrates employees, partners, and customers 
  • Puts your reputation at risk
​
Our InfoGrow team members are experts at turning projects around. In fact, we have a "No Missed Results" promise we make to every customer we serve. 

Experience the InfoGrow difference

If you’re like most of our CRM clients, you need a Dynamics CRM implementation partner to guide you through business concerns, decisions, and establishing optimized business processes. That’s an area where InfoGrow shines! We will:
  • Align your systems and strategy towards your business goals
  • Get your users excited to work with CRM again
  • Give your team the tools and insight they need
With over two decades of sales and marketing automation under our belt, we have a gift for seeing the big picture, while taking care of the little details.  If you’ve lost your Dynamics Partner or are looking for a new Dynamics Partner for additional relief, give us a call!

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Use technology to achieve sustainable growth. Let us show you how.