Quality Assurance Software: Protecting Hospice Patients

The COVID-19 pandemic has had a staggering impact on us all, affecting everything from the way we do business to the way we grocery shop. Unfortunately, it’s no secret that the negative impacts of COVID-19 disproportionally affect vulnerable populations including the elderly.

Flaws in hospice care, home health care and nursing home care are not new, but the pandemic has certainly magnified shortcomings to a shocking degree More than a fifth of the deaths from COVID-19 in the U.S. are residents of nursing homes. That is an estimated 150,000+ deaths so far.
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​How can administrators fix health / hospice care problems?

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Hospice administrators need to start by gathering data in a way that allows them to spot trends. A hospice quality assurance software system can track incidents, such as:

·      Patient falls
·      Medication mistakes
·      Equipment problems
·      Disease outbreaks like COVID or C-diff
·      Reports of abuse or neglect

By collecting and categorizing adverse events, administrators can find patterns that can lead them to create improvements in ??infection control, staff training, and hospice policies. Quality assurance software provides the data that helps hospices identify the source, scope, and severity of problems.

Tracking health and hospice care problems
 
A single serious adverse event can have devastating consequences for everyone involved. The goal for any health care setting is to catch and correct issues early to avoid preventable problems. While a handful of organizations oversee hospice care, home health care, and nursing home care, those big picture insights often come too late.

Consistently the lack of communication between staff, patient and family members aggravates and already troubling issue. Keeping everyone informed on the issue resolution process is key to starting to deliver a better quality of care.

Hospices self-managing quality assurance problems

It is time for hospices to manage their own quality assurance issues. As a hospice software provider, we help hospices manage the operations side of their business.

Using the Dynamics 365 for Hospice quality assurance module, hospices can:

·      Correct hospice care issues early and often
·      Follow through on incidents until resolution
·      Create and track communications with family members
·      Standardize staff and volunteer work on a familiar Microsoft platform

Let us show you how Dynamics 365 for Hospice can help you manage hospice operations at an affordable price.