Bob,
I keep seeing notices about Power Apps and really not grasping what value they might add to our use of Dynamics. Might you explain and provide some examples? Judy Dear Judy, Microsoft has provided a suite of apps, services, connectors and data platform that all make up the bundle called PowerApps. These apps are part of the Microsoft Power Platform, that includes PowerApps, Power BI and Power Automate.
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What is Marketing Automation?What is so special about Marketing Automation vs. continuing to drop bulk emails?
-- Amy Dear Amy, If you are concerned about the low click-rates of your bulk emails, or being seen as a spammer, or your messages always only “selling” this week’s special offer, then you might want to look beyond bulk emails and at marketing automation. 
Want more and better leads? Of course you do!
The key to getting rock-solid sales leads is understanding your best lead sources – and how you can find more prospects just like your best customers. Customer relationship management software like Dynamics 365 for Sales / Dynamics CRM can help you:
If you’re in a sales management or executive position within your company, see if you can easily answer these three questions: 
How many opportunities in your world today are decided by a single decision-maker? I suggest that many are not. It also is highly likely that the sales process of your clients is running the same as they work to build a trusting relationship with multiple decision-makers or decision influencers. A recent study found that there are 6.8 people involved in the average B2B buying decision, yet a LinkedIn study reported that 78% of sales professional are connected to either only one person or not connected at all into accounts they’re trying to close. Are account managers communicating with the other 5+ people in the decision-making process? Are they helping all the people involved get the background information they need to help make an informed decision?
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