Dear Beth,

I have picked out 3 features in the latest release that should get your attention.
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Duplicate Detection – Enhanced Email Experience – Added PDF Capabilities

The feature overview video below, highlights new capabilities included in the latest update to Dynamics 365 Sales. 

The most fundamental requirement for growing a business is having sound sales processes that can be tracked, measured, and audited. Such processes must be written down and followed closely, not shared through word-of-mouth like an urban legend. A documented sales processes allow your clients to create a repeatable blueprint for success.

So where do they keep such data and monitor their results?