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Dynamics 365 CRM Optimization

NOT GETTING DECISIVE RESULTS FROM MICROSOFT DYNAMICS CRM?

We make CRM right... delivering value, performance and impact.

You made the right choice by investing in Dynamics 365 CRM, but it hasn’t lived up to its promise... at least not yet. Instead of bringing you closer to your customers and simplifying life for your sales and marketing teams, it has become a source of frustration for many. Nobody uses it, nobody understands its value or capabilities, the data isn’t accurate and in some cases, it simply doesn’t work.

We’ve seen this phenomenon far too many times. The sad fact for nearly fifty percent of companies is that their CRM project did not meet expectations. What’s worse is that it often takes months to realize it isn’t working the way you need it to.
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Don’t give up! The good news is we know how you got here, and we know how to make Microsoft Dynamics 365 CRM a solution you can’t live without.
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Forks in the Road
​It takes more than installing software to realize the benefits of a complex business solution.

Perhaps you tried to “go it alone” without fully addressing CRM’s technical intricacies and business nuances. Or in an attempt to save time and money, you may not have followed all your software vendor’s recommendations. Maybe your consultant provided inadequate training or follow-up, leaving you to deal with unexpected consequences and disappointing results.

We can help! Our approach to CRM is different than anything you’ve experienced. We manage your project using industry best practices and stay with you every step of the way. Wherever you are on the journey to CRM, InfoGrow has the resources and expertise to get you back on track until CRM is realigned with your goals and delivering the ROI you expect.​
The Right Path to Business Intelligence
​It’s never too late to get things right. Our Microsoft Dynamics CRM experts will take the time to understand your current situation and propose solutions for getting CRM back on track. In the process, we’ll jointly explore your
Dynamics CRM Strategy and Value
Strategy: What was your vision for how Dynamics CRM would benefit your organization? How can you measure CRM’s value and quantify how well it meets your requirements?

Aligning business processe
Processes: Do current business processes support your CRM strategy? What process improvements could improve operations? Should CRM be tweaked to better realize your vision?

Data cleansing
Data: Is it (and was it ever) accurate and complete? What would it take to make it right?

Reports to deliver insights and intelligence
Reporting: What reports, queries and dashboards are needed to deliver insights and intelligence to your executive, sales, marketing and customer service teams?

Keeping your Dynamics CRM technology up to date
Technology: Are you using the latest version of Microsoft Dynamics CRM? Are you mobile or mobile-ready? Do you have the applications and functionality that best meet your needs?

Mastering the basics of Dynamics CRM
CRM Skills: Are users just getting by or have they mastered the basics of CRM? Do they understand its role in meeting day-to-day responsibilities? What more can they do with CRM?

​InfoGrow has over 30 years of experience making CRM simple. But don’t take our word for it. View what our happy Dynamics CRM clients have to say and contact us to get back on the path to CRM success!
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Address

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Cuyahoga Falls, OH 44221

Telephone

(330) 929-1353

Email

info@infogrowcorp.com
​© 2021 InfoGrow Corporation
  • Home
  • Why InfoGrow
    • Our Approach >
      • Our Story
      • Our Clients
    • Our Pledge
    • Careers
    • Alliances
  • Dynamics 365 CRM
    • Dynamics 365 CRM Consulting >
      • Microsoft Dynamics 365 CRM
      • Dynamics CRM Optimization
    • CRM Manager
    • Dynamics CRM Rescue
    • Dynamics CRM Support
    • Dynamics CRM Reporting
  • Dynamics 365 Solutions
    • Dynamics Marketing Automation
    • Dynamics for Hospice
    • Dynamics 365 Non-Profit Fundraising
    • Power Platform
    • Application Development
    • CRM SmartMap
  • Resources
    • CRM Blog
    • Videos
    • Whitepapers
    • CRM Quiz
    • Store
  • Contact Us