Microsoft Dynamics CRM Services - Get Better Results Today!

Not getting the RESULTS you expected from your Dynamics 365 investment?

We make CRM right... delivering value, performance and impact!

You made the right choice by investing in Dynamics 365 CRM, but it hasn’t lived up to its promise... at least not yet. Instead of bringing you closer to your customers and simplifying business operations for your sales and marketing teams, it has become a source of frustration for many. Nobody uses it, nobody understands its capabilities, and now the data isn’t accurate. In some cases, CRM simply doesn’t work.

We’ve seen this phenomenon far too many times. The sad fact for nearly fifty percent of companies is that their CRM project did not meet expectations. What’s worse is that it often takes months to realize it isn’t working the way you need it to.

Don’t give up! The good news is we know how you got here, and we know how to make Microsoft Dynamics 365 CRM a solution you can’t live without.

Our CRM approach is different - and proven

It takes more than installing software to realize the benefits of a complex business solution.

Perhaps you tried to “go it alone” without fully addressing CRM’s technical intricacies and business nuances. Or in an attempt to save time and money, you may not have followed all your software vendor’s recommendations. Maybe your consultant provided inadequate training or follow-up, leaving you to deal with unexpected consequences and disappointing results.

We can help! Our approach to CRM is different than anything you’ve experienced. We manage your project using industry best practices and stay with you every step of the way. Wherever you are on the journey to CRM, InfoGrow has the resources and expertise to get you back on track until CRM is realigned with your goals and delivering the ROI you expect.

Get near real-time business insights

It’s never too late to get things right. Our Microsoft Dynamics CRM experts will take the time to understand your current situation and propose solutions for getting CRM back on track. In the process, we’ll jointly explore your:

Strategy: What was your vision for how Dynamics 365 CRM would benefit your organization? How can you measure CRM’s value and quantify how well it meets your requirements?

Processes: Do current business processes support your CRM strategy? What process solutions could improve operations on a daily basis? Should CRM be tweaked to better realize your vision?

Data: Is it (and was it ever) accurate and complete? What would it take to make it right?

Reports to deliver insights and intelligence

Reporting: What reports, queries and dashboards are needed to deliver insights and intelligence to your executive, sales, marketing and customer service teams?

Keeping your Dynamics CRM technology up to date

Technology: Are you using the latest version of Microsoft Dynamics CRM? Are you mobile or mobile-ready? Do you have the applications and functionality that best meet your needs?

CRM Skills: Are users just getting by or have they mastered the basics of CRM? Do they understand its role in meeting day-to-day responsibilities? How can CRM help with your customer experience?

InfoGrow has over two decades of experience making CRM simple. But don’t take our word for it. View what our happy Dynamics CRM clients have to say and contact us to get back on the path to CRM success!