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See your organization thrive! Improve the customer experience by keeping your sales, marketing
and customer service teams on the same page. 

How Does One Justify a CRM System Investment

11/15/2022

 
How does one justify a CRM system investment?
Most software ROI calculations are built off of two tenets: sell more or cut costs. The problem that most organizations run into is that they have no solid numbers to address either; “sell how much more”, or “save how much time” can be elusive concepts.
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I suggest that there are three fundamental business objectives that sales, marketing, and service must focus on and can be used to justify a Dynamics CRM system: 1) find more customers like our best ones, 2) keep the ones we want, and 3) increase profitable transactions. 


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Dynamics CRM Upgrade: Booster for Sales Users

11/16/2020

 
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Dear Bob,
Bob, what are some of the key features added to Dynamics 365 Sales in the latest release?
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-- Beth

Dear Beth,

I have picked out 3 features in the latest release that should get your attention.
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Duplicate Detection – Enhanced Email Experience – Added PDF Capabilities

The feature overview video below, highlights new capabilities included in the latest update to Dynamics 365 Sales. 

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  • Services
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    • Dynamics CRM Rescue
    • Dynamics CRM Support
    • Dynamics Success Management
    • Formstack and Dynamics
    • Dynamics CRM Reporting
  • Solutions
    • Dynamics 365 CRM
    • CRM for Nonprofits
    • Marketing Automation
    • Project Operations
    • Power Platform
  • Resources
    • Dynamics CRM Blog
    • Videos
    • Guides & Ebooks
    • Dynamics CRM Quiz
  • Why InfoGrow
    • Our Approach
    • Our Pledge
    • Our Story
    • Careers
    • Our Clients
    • Alliances
  • Business Partners
  • Contact Us
  • Schedule FREE Review