A Three-Tiered Approach to Fixing Your CRM
Those tiers break down like this:
- Technical - Is your CRM working in your technical environment? Including mobile?
- User Adoption - Is your CRM system setup up to meet your users' needs?
- Competitive Advantage - Is CRM seen as a competitive advantage for your business?
To read more about this approach, or to discover what tier you may need to start with, visit our full post on CRM Software Blog by clicking the link below: