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Microsoft Dynamics CRM
World-class customer experiences begin with your people. When you give them the right tools to boost their productivity and amplify their impact, you equip your organization for success. And that is exactly what Microsoft Dynamics® CRM 2011 business software is designed to do.
Value of CRM 2011
When considering factors that affect total cost of ownership (TCO)—such as licensing, services, training, deployment, administration, and maintenance—Microsoft Dynamics CRM is regarded by many customers and industry analysts as one of the best values in the industry.
Familiarity of CRM 2011
Microsoft Dynamics CRM provides you with a powerful set of CRM capabilities right within the natural and familiar Microsoft® Outlook® client. From Outlook, employees access Microsoft CRM sales, marketing, and customer service modules to make sales decisions, market products, solve problems, and get strategic views of the business. And with over 500 million Outlook users worldwide, you can be confident that Microsoft Dynamics CRM provides your people with a leading CRM solution that works the way they do.
Choice of CRM 2011
At the end of the day organizations want choice. Microsoft Dynamics CRM 2011 offers a choice of on-premises, on-demand, and partner-hosted solutions based on the same architecture and code base so you can select the best model for your organization. Organizations can also access Microsoft Dynamics CRM from Outlook, a web browser, or any Internet-enabled mobile device. Simply put, Microsoft Dynamics CRM offers you choice.
Flexibility of CRM 2011
In today’s ultra-competitive environment, organizations need the ability to rapidly react to change. With point-and-click customization, role-based forms, declarative design, and powerful developer tools, Microsoft Dynamics CRM can be easily customized to support your changing needs. Extend Microsoft Dynamics CRM beyond customer management to manage other critical relationships with partners, suppliers, contractors, assets, and other key elements.
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